"Karl Q." <karlq@nos.uch> wrote in message
news:WQ3Rj.45372$B83.45044@newsfe3-gui.ntli.net...
>I recently changed from Orange Pay Monthly to Orange PAYG. I wanted to
> switch to another network so I asked for my phone to be unlocked. They
> charged me £20 (added to my balance) and asked me to wait 14 days. After
> 16
> days I called to chase it up and apparently they won't issue the code
> until I've been with them for 3 months.
>
> Disgusted with their service I asked them to refund the money that I
> wouldn't have given them if they'd told me this from the start. They told
> me they would refund the £20 to my card. 6 hours later my balance is still
> £20 minus the 25p they charged me for called customer "services".
> Is there any magic wand I can waive that will make Orange refund me?
>
Make Hans Snook CEO again?

Steve Terry