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Old 04-28-2008, 11:34 AM
Karl Q.
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Default Re: How do I get Orange to give me my money back?

On Sun, 27 Apr 2008 19:33:31 +0000, Karl Q. wrote:
> On Sun, 27 Apr 2008 19:18:01 +0000, Karl Q. wrote:
>> But on getting through and explaining my problem he immediately asked if I
>> could be put on hold. A minute later and I'm listening to a constant
>> ringing tone. What's the chances that the agent just couldn't be arsed and
>> transferred me to some dead extension number?

>
> I've been on hold for an hour now listening to a ringing tone. At a flat
> rate of 25p I'm quite happy to leave it plugged in and ringing indefinitely.
>
> How long it will ring for?
> Will a real person eventually answer?
> How much does this cost Orange?


After about half an hour of ringing tone the tone changed to silence, then
it switched between ringing tone, hold music and silence. After 1 hour 48
minutes I eventually heard a blast of music followed by something like "The
number you have dialled is not connected" then I was cut off.

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