On Mon, 26 Sep 2005 10:10:31 GMT, "Tim Clark"
<Timothy.Clark@btinternet.com> wrote:

>In article <MPG.1da0dbb0c9533f19897cd@news.metronet.co.uk>,
> Ad C <graphi47uk@y.a.h.o.o.co.uk> writes:
>> In article <5jpbj11ua1h7u99dqp02t4m9f9fbph9ofa@4ax.com>,
>> turtill@hotmail.com says...
>>>
>>> I always treat places like PC World & Dixons as if they were poison;-)
>>
>> If you know what you are loooking for, then you can get things at good
>> prices.
>> The main advantage is that you got someone to kick if something goes
>> wrong.
>
>Though if something does go wrong, it appears to be DSG's policy not to
>do anything to until the very last stage of taking them to court. They
>hope the customer will back away first. They provide store assistants
>for those who like to vent their wrath on them, by kicking them, or
>whatever - as long as it doesn't involve DSG handing back a single
>penny. Rather than kicking the sales assistant, I advocate my approach:
>set out in a letter a reasonable rememdy to the problem, then sue them
>when they ignore it. (DSG = Dixons Stores Group who run outlets:
>Dixons, Currys and PC World.)

And "The Link"
>
>The "poison" analogy is good. It has its uses; no reason to avoid it;
>just take care when dealing with it.
--
Cheers

Peter

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