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Old 04-29-2008, 09:55 PM
Appelation Controlee
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Default Re: How do I get Orange to give me my money back?

On Mon, 28 Apr 2008 13:37:32 +0100, Steve Terry wrote:

> "Appelation Controlee" <me@privacy.net> wrote in message
> news:xneznlnknlq1.5sp49y3460dv$.dlg@40tude.net...
>> On Sun, 27 Apr 2008 19:18:01 GMT, Karl Q. wrote:
>>
>> -------------------8><
>>> A second question is, is there a company with worse customer services
>>> than
>>> Orange?

>>
>> Vodafone.
>>

> O2's worse than Voda.
>
> But as most of the others like 3 have improved,
> my guess is Orange is now probably the worse?


My beef with Voda is that, when the local cell was put out of action by a
fire in the building it was mounted on, they wouldn't relinquish my wife's
contract, even though our home and her work location are both within its
coverage. My contract - also using Voda - was with Singlepoint (before they
were assimilated), who released me within hours. At the time Vodafone
weren't able to predict a date for reinstatement of service, and happily
collected their £30/month for the three months of mostly no service before
the cell was reactivated. The Vodafone customer service people were
complete assholes so never - ever - again.
At the end of my wife's contract they made it as difficult as possible to
terminate. By comparison, O2 are the dream team.

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