On Thu, 01 May 2008 03:15:46 -0700, stars1 wrote:

> Why go for OPTUS?DID ONCE BUT NOT ANY MORE: My wife and I both
> purchased a phone each on one of they're plans after they ASSURED us
> that we would have perfect 3G coverage here in Douin Victoria. Not a
> problem they said, so what happened... First we could'nt get reception
> inside the house so we had stand outside rain or shine if anyone
> called us or if we had to ring out, calls a few kilometres distant
> were broken up with static and crackling etc. As for getting online to
> Optus Zoo, that was impossible and never worked here at all, standing
> outside or not,so after many complaints to the boffins taking our
> calls of complaint we were virtually told too bad... not they're
> fault, even after former guarantees of perfect coverage.So..these
> phones and they're carrier were useless to us and we ditched them..but
> wait for it..at a cost of $1400 to opt out of our contracts. We
> immediately signed up with Telstra nextG and have had no problems
> whatsoever.Optus could not provide us with the service that we were
> paying for after they promised us 3G coverage,so from us to them they
> can go suck eggs, and we pass this info along to anyone we hear who is
> looking for a phone carrier.

Lodge a complaint with the TIO.

http://www.tio.com.au/