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Old 05-07-2008, 03:21 AM
Someone Besides Me
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Posts: n/a
Default Re: voice mail issue

JAT23 wrote:
> > GUEST wrote:
> > I live in the North East and often send voice mail directly to

> other VZW
> > users via the voice mail system. It's a great feature.
> >
> > For the last few weeks though every time I go to send a voice mail

> to
> > someone 5 hours later I get an error saying the could not be

> delivered.
> > Plus these same people when they leave me voice mail I get a

> computer
> > recording of their phone number not them saying their name.
> >
> > When I call them and I go to voice mail I have no issues.
> >
> > They are still with VZW. I have done *228 since VZW seems to

> suggest
> > that for all issues.
> >
> > I've had this happen in the past and called tech support and

> nothing
> > happens. In a few months this issue disappears. They say the issue

> is
> > the other persons end but can't look into it (which I understand).

> My
> > friends call and support says it's my fault which makes a wonderful

> loop.
> >
> >
> > I'm just wondering if others have this issue and what they've done

> to
> > fix it or have tips to deal with support.
> >
> > Thank you

>
> I had this problem last year and it is an easy
> fix. Just call up Vzw customer service and ask them to "reset
> your voicemail." I explained the situation, they reset it, and
> it has worked fine ever since.
>


I wish it was that simple. I called today. They deleted my voice mail
feature. Then readded it.

I'm still having the issue.

I'm going to call back in the morning.


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