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Old 05-07-2008, 05:54 AM
Ken
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Default Re: Three at end of 18 month contract at £17.50 pm


"Steve Terry" <gFOURwwk@tesco.net> wrote in message
news:fvqhao$t0r$1@news.albasani.net...
>
> "Ken" <Reply to NG only> wrote in message
> news:482075eb$0$2486$da0feed9@news.zen.co.uk...
>> When I called to cancel with Three around 16 months ago they offered me a
>> minimum contract where the average cost per month was £17.50. It wasn't
>> straight forward as it was based on credits and goodness knows what to
>> average out at this figure for the duration of the contract.
>>
>> What happens at the end of 18 months do they put it up to the £35 per
>> month or will they start charging a net £17.50 per month.
>> Don't make it easy do they?
>> Ken

> Just before 18 months you call 3 Customer Retentions and negotiate an
> upgrade,
> pointing out all the other possible deals you could get instead.
>
> Don't wait for someone claiming to be from 3 to offer you an upgrade,
> it'll probably be an independent 3 dealer trying it on.
>
> Steve Terry


Yep will do. My daughter just called T Mobile to say end of contract and
what can they offer to keep her custom and they said nothing so she
cancelled and is looking around. So not sure if this was becoming more the
normal.
Ken



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