On Fri, 16 May 2008 08:36:26 +0000, Michael wrote:

>>>> I'm still resolving the problem with Telstra but the company (Mobile
>>>
>>> Not a Telstra issue.
>>
>> It is a Telstra issue. Telstra's the one billing him. At the very
>> least, Telstra should be able to provide him with details of when/how
>> he subscribed to the service.
>
> Telstra dont keep those details, only the content provider does. Thats
> why your carrier gives you the contact number, name and ABN of the
> content provider, so you can call them

It's fairly stupid for Telstra not to keep those details. If the OP
didn't in fact sign up for the service, he's under no obligation to
contact SOLMOB at all.

Telstra's the one who has to have to prove the legitimacy of these debts
when/if these matters ever reach the TIO or the courts.


>>> Youve subscribed to content yourself.
>>
>> Even assuming the "premium" SMS wasn't completely unsolicited, it's
>> difficult to imagine anyone would knowingly sign up to receive fortune
>> cookie quotations at $6.60 each.
>
> Were you born yesterday?
>
> There is a fuckwit born every minute

Are you suggesting that people DO knowingly sign up for to receive fortune
cookie quotations at $6.60 each, and are for that reason fuckwits?

Or that they're fuckwits for being so easily conned?


>> When you dispute a charge on your credit card account, the bank
>> investigates. The same should apply (and does apply, if you push the
>> issue) to telcos and their "premium SMS".
>
> Whether you think it should apply or not, is irrelevant. It doesnt work
> like that in telco land

The law works that way in telco land, whether the inhabitants like it or
not.