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Old 05-19-2008, 07:42 AM
Horry
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Posts: n/a
Default Re: Premium content charges

On Sun, 18 May 2008 13:08:00 +0000, Michael wrote:

>>>> It is a Telstra issue. Telstra's the one billing him. At the very
>>>> least, Telstra should be able to provide him with details of when/how
>>>> he subscribed to the service.
>>>
>>> Telstra dont keep those details, only the content provider does. Thats
>>> why your carrier gives you the contact number, name and ABN of the
>>> content provider, so you can call them

>>
>> It's fairly stupid for Telstra not to keep those details. If the OP

>
> How on earth is any carrier actually able to keep those details?
>
> They can and do keep details of who you SMS, but they dont keep details of
> the content of the SMS


Then the Telstra gets to (1) wear the cost of challenged premium
SMSs; (2) recover from SOLMOB the cost of challenged premium SMSs; or (3)
contact SOLMOB itself and obtain the information required to
justify the premium SMS charges.


>> didn't in fact sign up for the service, he's under no obligation to
>> contact SOLMOB at all.

>
> And then there is the real world.
>
> You think 3rd party charging on all networks is illegal or legally
> untenable?


No. But if the customer challenges the charges, Telstra needs to be able
to prove that the service was requested. It can do that by obtaining the
necessary evidence from SOLMOB.


>>>>> Youve subscribed to content yourself.
>>>>
>>>> Even assuming the "premium" SMS wasn't completely unsolicited, it's
>>>> difficult to imagine anyone would knowingly sign up to receive fortune
>>>> cookie quotations at $6.60 each.
>>>
>>> Were you born yesterday?
>>>
>>> There is a fuckwit born every minute

>>
>> Are you suggesting that people DO knowingly sign up for to receive fortune
>> cookie quotations at $6.60 each, and are for that reason fuckwits?

>
> Yes


Plainly, the OP doesn't fall into that category.

At worst, he accidentally signed up for the 'service' without
realizing that he was doing so.





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