>It was more of a comment towards Tim and you too slightly :P..
>Tim says a lot of phones use lookup from an online directory.
>If it's not pulling it from your phones saved listing's then somethings def
>wrong ;(
>

I discovered the answer.

The phone system's web interface is not good at transferring the phone
book.

If the phone book is copied from phone to phone, via the menu system
on the phone itself, then all is fine. However using the web interface
transfer system, although the phone book looks fine - something gets
broken and the name of the caller does not display afterwards.

Thank you both for your input

Me