Ken wrote:
> "Ken" <Reply to NG only> wrote in message
> news:48491f25$0$10632$fa0fcedb@news.zen.co.uk...
>> I have had multiple mobiles with them for years and never had a single
>> problem getting cashback cheques on time but have one claim sent in 11
>> weeks ago an no cheque. How are others finding them and best way to chase?

> Rang this morning and got straight through. It seems like the address I sent
> the claim to has changed and the PO divert has proven inefficient. The guy
> was most apologetic and said a cheque would be sent soon. So I will wait as
> I can't do with chasing these things up!

Indeed it has. However, according to people on the MSE forum, if people
have posted their claims to the new address, 2save have used (or tried
to) that as a justification not to fulfil the claim, as it wasn't the
address stipulated on the T&Cs sent to the customer! Not sure I believe
that though. Nevertheless, I specifically sent in my (succesful) 1st
claim to the old address as I was told - not leaving anything to chance!

David