Hi - I'm a bit of a VoIP newbie so please forgive me if this is a bit
confusing. I have a problem in that incoming caller ID for landline and
mobile calls does not work with my newly-setup VoIP service. They just
show up as 'Out of Area'. (I haven't tried any incoming VoIP calls as I
don't know anyone else using it!)

The configuration/equipment is as follows:
- Thomson Speedtouch 716WL VoIP router
- PlusTalk Anytime service from my ISP PlusNet
- Caller ID is enabled on my BT line
- CLIP is enabled on the router's 'telephony service' menu

I am using a normal DECT handset with the basestation plugged into the
Phone 1 port on the router. The router has a DSL connection and a
separate PSTN connection to an XF-1e ADSL filter which I specifically
got to allow caller display to work (it has been working fine
previously). The filter then plugs into the BT wall socket as per
normal. The call quality is good both incoming and outgoing, it's just
that incoming caller ID is not working as it should. It's very important
to me as I'm a freelance illustrator and really want to know who's
ringing to hassle me about deadlines, before answering ;-)

Can anyone help at all? Thanks very much -

Deb.

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