On 2005-10-03, Debbie Wilson <djmaizels@mac.com> wrote:
> Hi - I'm a bit of a VoIP newbie so please forgive me if this is a bit
> confusing. I have a problem in that incoming caller ID for landline and
> mobile calls does not work with my newly-setup VoIP service. They just
> show up as 'Out of Area'. (I haven't tried any incoming VoIP calls as I
> don't know anyone else using it!)
>
> The configuration/equipment is as follows:
> - Thomson Speedtouch 716WL VoIP router
> - PlusTalk Anytime service from my ISP PlusNet
> - Caller ID is enabled on my BT line
> - CLIP is enabled on the router's 'telephony service' menu

There are people about who are skilled in explaining how caller ID is
carried across networks but I'm probably not one of them. However, that
'Out of Area' would appear to be a message used in the USA. Quoting
from

http://web.net2phone.com/consumer/vo..._caller_id.asp

'If a caller is in an area that does not have Caller ID technology or
the call is routed through machinery that is not equipped with Caller ID
technology, a message reading "Out of Area" will appear on your Caller
ID display screen.'

I assume you get 'Out of Area' when contacting your voip phone from your
own BT line or mobile, so I suggest you contact PlusTalk as they are
responsible for passing the caller ID.

Brian.