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Old 10-03-2005, 11:48 AM
Sean
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Default Re: Incoming Caller ID not working

LJ wrote:
> On Mon, 3 Oct 2005 08:28:24 +0100, Debbie Wilson wrote:
>
>>Hi - I'm a bit of a VoIP newbie so please forgive me if this is a bit
>>confusing. I have a problem in that incoming caller ID for landline and
>>mobile calls does not work with my newly-setup VoIP service. They just
>>show up as 'Out of Area'. (I haven't tried any incoming VoIP calls as I
>>don't know anyone else using it!)

>
>
> I've got exactly the same issue with a new ZyXEL 2602HWL-61C. CLI for VoIP
> calls shows up fine on the DECT phone I've got plugged in. CLI is
> definitely on the BT line because it comes up on a standalone CLID I've got
> connected between ADSL filter and router, but doesn't show up on the DECT
> phone. (I've tried it without the standalone CLID just on case that was
> affecting it, but no change). I've emailed ZyXEL support about it this
> morning...
>
> Maybe you could plug in a standalone CLID temporarily?
>
> LJ


Sadly it is not likely it will ever work. I've used BT VoIP boxes, with
PSTN connectivity, and they work with a relay. They are on VoIP all the
time, unless there is a power cut, or the user presses a key which has
been assigned. When a incoming call comes through on a BT line the CLI
is sent before the ring voltage, the relay does not switch over until
the ring is sent. So if your using a cable line (with american CLI) it
will work, because the phone rings, the relay clicks over, the CLI goes
thru, the phone rings again. I don't know if what i am blabbering on
about will help anyone, but BT CLI is not good with VoIP to PSTN
connectivity. Best to use an additional telephone :)

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