On Tue, 15 Jul 2008 14:08:20 -0600, DevilsPGD
<spam_narf_spam@crazyhat.net> wrote:

>In message <5mqo74tg8nmr9n376iodvrjp21ern0bfiq@4ax.com> gecko
><alpha@olympus.net> wrote:
>
>>On Mon, 14 Jul 2008 17:56:36 -0500, Arunar
>><Arunar.3ck9zx@no.email.invalid> wrote:
>>
>>>
>>>That really sucks man. That's why I buy all my electronics at
>>>newegg.com I never get that kind of crap.
>>
>>I bought another of this drive last December from Newegg - had no
>>problem at all. I chose CC because of its price. Big mistake?
>
>Did you get the drive? Does it work? If so, does that feel like a
>mistake?
>
>Warranty for drives is usually better done through the manufacturer
>anyway, so once you take delivery of the product and verify that it
>works, CC is out of the picture.

You're better off getting the replacement through the seller
if/when reasonably possible. This results in it being
most likely you will get a new replacement drive while an
RMA replacement from a manufacturer is often refurb'd. That
refurb'd drive may also have an older manufacture date so if
the manufacturer isn't using sales receipt date for warranty
period you may also find your warranty has just been
decreased until you prove to them otherwise.

Replacement through the seller is also potentially faster.
For example with Newegg you can do the online RMA, go ahead
and buy the new drive and have it about 3 business days
later... OR you can buy the new drive first, knowing their
online RMA process does not reject any claim, that there's
nobody you have to wait on returning your email for an RMA
request or answering the phone - though in the case of
Newegg they seem fairly good in these respects too, I only
mentioned it because with some shady companies getting a
support person for after sale warranty claims can seem like
they're making a deliberate attempt to ignore the buyer's
request.