My wife just called me from New York. She has spent the past 35hrs in transit,
flights delayed or diverted because of storms and ATC issues. She was supposed
to arrive at her destination 12hrs ago.

Aside from the travelling issues what made it hardest was that her newly
purchased N95i from Optus was supposed to have international roaming turned on.
But it wasn't. She was unable to call the people that were meeting her at JFK to
advise her of the delays. At one point they were stuck on the runway in SFO for
an hour or two. Her phone wasn't working.

In one airport, Newark, New Jersey it might've been, the damned thing wouldn't
even connect to a free wifi hotspot. Sorry, it could connect but she could not
browse. She was trying to send me an email so I could call Optus, put a rocket
up their collective arses so they would turn roaming on. She then would've been
able to call up to advise that she was late (which by then these people realised
that anyway).

According to the website it's automatically activated. But in this case this was
not the case, as it were.

Now, tomorrow I'm going to have to try and deal with these people and I'm
expecting the runaround as I'm not the account holder. I might just bullshit and
say that I'm her. The curry muncher at the other end probably won't notice the
difference, anyway.

I would prefer to take the bill (we got the first one the other day) into the
local Optus store where she bought it from and deal with them face to face. But
I work 12hrs and I can't get off til well after the store's closed.

Anyway, that's my rant of the day over.