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Old 07-25-2008, 10:10 AM
Snapper
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Default Re: International Roaming? Optus? Phhppt...

QUEBURN wrote...

> Before you jump down a poor reps throat, you might want to read the
> conditions for activating roaming, directly from the Optus web site
> Cut and pasted directly from the site


Yes, that's correct. But when she got the phone activated Optus was also
supposed to activate international roaming. This was before she left the Optus
shop. The droid "confirmed" it to her.

And she couldn't test it until she got to the US.

What more is she supposed to do? Ring Optus every day to confirm that IR is
still active?

> Roaming activation usually requires a bond to be paid if you are requesting
> roaming in the first 3 months of service, until you show a capacity to pay
> your bills on time.


I called Optus to get it turned on. The woman said that my wife had to request
it. No arguing with the woman as she would not consider it til my wife call
Optus in Oz from the US.

Now, if she's told that she needs to pay a bond up front I can see on N95i being
rammed up the arse of a sales rep when she gets home. She bought this phone
specifically for the 3G features that she'd want to use when OS.

Thing is, we haven't even got the first bill, yet. So, if they do pull that
card, my wife will be mightly pissed off.



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