Rod Speed wrote...

> > Suck it up and deal with it like a man. She fucked up.
>
> Nope, the store did, you stupid pig ignorant illiterate dunny cleaning fuckwit child.

No use trying to get through to him. Although I'm surprised that he isn't
jumping on the "Let's shitcan Optus and Optus Stores" band wagon.

I thought that I made it clear when I told the tale. That in the store we asked
the following questions:

1. Will this phone (the N95i or 8 gig version) roam in the US and in the UK?
2. Can you please ensure that international roaming is enabled when you activate
the account?
3. We are getting this particular phone because of its 3G capabilities and the
other features that it has, ie. GPS, etc. Can we download maps of New York,
London and Paris?

And we reiterated to the guy that we decided to get this phone because we wanted
to use it overseas in New York, London and Paris.

Anyway, it doesn't matter, now. It's activated. So when she gets off the plane
at LHR and in Singapore she'll be able to call the shuttle bus or whatever
arrangements that she's made to come and collect her to take her to the hotel.

We knew nothing about the bond until someone here mentioned it and when my wife
discovered that she needed to pay it when she rang up from New York. You woulda
thunkit that the sales droid would have known all this information. Clearly he
did not. His product knowledge, as it is for most of them, it seems, is clearly
lacking. It reflects on the organisation and the management who supposedly run
these stores and indicates a lack of professionalism on their part.

It's all well and good to get 18yo chicky babes in there who'll bat their
eyelids and get the lads to buy the most expensive phone that they can't afford.
Unfortunately for me at least, the guy that we dealt with was (a) a fellow and
(b) was old enough to have his mind more on the job than either say footy
training that night or when he's gonna get his next root.

Suffice it to say, Optus will be receiving a rather stern letter (and a copy to
be sent to Optusworld in town) from SWIMPO when she gets home.


--
A bachelor is someone who doesn't make the same mistake once..