| | Re: Shoretel + home workers
On Fri, 26 Dec 2008 14:24:54 +0000, Gordon Henderson wrote:
> In article <email@example.com>, Timothy Teapot
> <firstname.lastname@example.org> wrote:
>>A quick stab in the dark here. Putting the silly licence to one side, it
>>is possible to have a remote home worker with a vanilla IP phone or ATA
>>(who is on a static IP address with their ISP) be put as part of a
>>pickup group on a shoretel system?
>>Idea is this; it's Christmas, the support guys are at home. They have
>>Linksys IP phones or ATA's and static IP's. Rather than drag them into
>>the office, is it easy to add an external IP phone to the support group?
>>Probably one for the resident genius (go on Gordon!)
> Er me?
> I think Shoretel is a proprietary system, although it uses SIP, it's not
> based on the asterisk that I know and love...
> A SIP based system should be fully capable of doing what you're after
> though - I know it does work with my asterisk based systems. There are
> NAT/firewall isses to overcome, but they're fairly well documented - and
> you don't even need a static IP address for the phones, if they have the
> facilities to let them know their external IP address (either by telling
> them, or using STUN, or an external SIP proxy)
> This, I have to say, is one of the major selling points I push to some
> of my clients - the whole "take your phone anywhere" point of VoIP. I'd
> be very surprised if Shoretel doesn't have the capacity to do this on
> their systems though, but I've really know idea how to they work, so I'd
> have to say that in principle, yes, you can take a SIP phone home, but
> how that works in practice with a Shoretel system is something I can't
> Good luck, and festive greetings to all!
That's why *you* are the genius ;-)
.. . .