"dippydoc" <dippydoc@OFFhotmail.co.uk> wrote in message
> "Anti-Spam" <Anti@Spam.com> wrote in message
>>I have a SPA3102 I bought 18 months ago and I am only just getting
>> round to using it. Problem arose when I was accessing the unit via
>> web page based set-up menu, something crashed out, now I cannot
>> the unit at all, not by web page nor IVR. I know the unit is alive
>> because if you leave the handset off the hook for long enough, it
>> sends out a tone. The unit was not locked to any VOIP company and I
>> did have it working briefly, when I first bought the unit.
>> There is no reset button, as their infuriating web site help page
>> system keeps telling me to press. I tried contacting them, but that's
>> a waste of time, they never reply.
>> I did read on a forum somewhere, that there is a software based
>> tool for fixing this problem, but looks like it is a "in-house" bit
>> kit which is not generally available.
>> Can anybody please help me, I chose this model as it does everything
>> Has anybody got access to this software repair tool?
>> I am a competent electronics engineer, so if there is anyway to reset
>> the unit from the inside?
>> Have they changed the design, if so does the latest ones come with a
>> reset button?
>> Can somebody recommend an alternative make/model with the same spec?
>> Mark in Spain.
> Have you tried dialling 877778 or 73738 ? If either of those work,
> you'll be prompted to press 1 to confirm or * to cancel a factory
Er, not quite right.
Plug in a normal analogue phone and dial **** which will activate the
interactive voice response (IVR.)
Then enter 73738 and confirm with 1 for factory default reset.
Enter 877778 and confirm 1 for user facory default reset (whatever that
Go to www.linksys.com
and search for SPA2000, then select the
appropriate FAQ which lists all of the IVR actions.
harrogate three at ntlworld dot com