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Old 04-22-2009, 09:50 AM
Ret.
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Default Re: Continuing wireless printer problems.

LR wrote:
> On 21/04/2009 11:24, Ret. wrote:
>> I've raised this issue previously - but still haven't managed to
>> resolve it.
>>
>> I have a simply home network using a Medion laptop with draft n
>> wireless LAN capability. I use this with a Linksys WAG160n router
>> and this part of the network works perfectly.
>>
>> A few months ago I bought an Epson SX600FW wireless printer to use
>> with the network. I set the printer up ok - and was able to print
>> wirelessly to it without problem. A short time later, however, I
>> found that the printer had 'vanished' from the network and I was
>> unable to print to it. The only way I could get it back was by
>> re-booting the router - but once again, within a matter of hours,
>> the printer went AWOL again. I first spoke to Epson tech support but they
>> claimed it must be a
>> router problem.
>>
>> I have now had three on-line chats with Linksys tech support about
>> the problem. The first two times my firmware was out of date by a
>> single version and the they merely told me to update to the latest
>> firmware and try it out. Neither of these solutions worked.
>>
>> During the latest chat with Linksys, a couple of days ago, they
>> suggested creating a static ip address for the printer. I did this,
>> following their instructions, but once again, within a matter of
>> hours, the printer had vanished from the network and I was unable to
>> print to it. Pinging the printer from both the laptop and the router,
>> following
>> the loss of connection, fails.
>>
>> This problem is driving me nuts!
>>
>> Anyone *any* ideas to help me with this?
>>
>> Ret.

> Had you also "lost" the printer from the router tables?
> On the printer does the LCD screen show that the printer is connected
> to the network, wireless LAN error or disconnected?
> Can you tell if the printer has gone into "sleep mode", most of the
> advertised specs say it has a low power "sleep mode". I have a
> wireless printer, a Lexmark non-multifunction, hidden away in a
> cupboard and after 30 mins of non-use it goes to "sleep" however upon
> doing a print operation it starts up within a few seconds and then
> prints. The driver that came with the printer did not work with Vista
> SP1 and I had to download the one from the website, irrespective of
> you appearing to have the latest drivers have you tried downloading
> the one from Epson? The latest driver is listed as ver6.64 25th March 09.
> also the network
> utilities are dated for April 09 as well.
> <http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=YZnBT5wk60aJhqbBtr2P0tjDcNwIDQWXQ2ZLaOfx7g 8U003D&tc=6>


That's worth a try. I've updated the firmware for the router - but not for
the printer. The printer does, indeed, go to sleep after a period of
inactivity and it may be that this is when connectivity is lost.

Ret.


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