View Single Post
  #6 (permalink)  
Old 06-29-2009, 01:36 AM
DWan
Guest
 
Posts: n/a
Default =?ISO-8859-1?Q?Re=3A_O2_Store_took_=A310_for_a_top_up_without _my_permi?==?ISO-8859-1?Q?ssion?=

On 26 June, 21:38, Petert <peter.tho...@brightchro.me.uk> wrote:
> On Thu, 25 Jun 2009 20:34:38 -0700 (PDT), DWan <daz...@gmail.com>
> wrote:
>
>
>
>
>
> >Just wanting some advice on something I've just become aware of.

>
> >I bought an iPhone the other day from an O2 Store on PAYG. When I was
> >in the store I discussed with the salesperson that I already have a
> >contract, so I don't really need the PAYG SIM until the contract
> >finishes in December.

>
> >Just checking my receipts tonight and noticed that I was charged for a
> >£10 top-up on my receipt when I bought the phone, this is on top of
> >the value of the phone itself.

>
> >I now have 2 problems:
> >1) I was charged for something without my permission (can they argue
> >that I paid, so I agreed to the sale?)
> >2) The small print of the iPhone SIM is that I get 12 months free Web
> >and WiFi from when the SIM is activated. Activation is done by topping
> >up the SIM (so it was activated in the store without my permission)

>
> >Has anyone else had this happen and if so is it easily resolved. I
> >want the card to not be activated until Dec. as each month it is
> >active and not used, it is effectively £10 wasted (that's how much O2
> >say the Web&WiFi Bolt on will cost) so in total it will really cost me
> >£60.

>
> Sell the top-up on ebay
> --
> Cheers
>
> Peter


Not possible as it's an electronic topup applied directly to the phone
at o2.

If it was a scratch card or something that would be fine ad I could
just apply that in December when I planned to start using the phone.

Reply With Quote