Re: MoneySavingExpert - pay to receive voicemail when roaming? On 5 July, 20:33, Roger <inva...@invalid.invalid> wrote:
> On Sun, 5 Jul 2009 19:54:32 +0100, "Clive" <cliv...@nospam.net>
> wrote:
>
>
>
> >"Jon" <s...@jonparker.plus.com> wrote in message
> >news:MPG.24b701c238f064949896e2@news.eternal-september.org...
>
> >> Worth explaining a bit about how voicemail works - basically it's a call
> >> divert. When you divert a call your handset pays for the diverted leg of
> >> the call, but when you're in the UK you don't get charged for diverting
> >> to voicemail.
>
> >> When you're abroad you do get charged for the diverted leg of the call,
> >> including if it gets diverted to voicemail. Hence a call coming out to
> >> you in France which you divert to voicemail will then go back to the UK,
>
> >That is completely wrong. *The voicemail handling and diversion is handled
> >in the UK, so when there is no answer abroad, the system in the "UK"
> >diverts to the "UK" voicemail. *If you are claiming a company in France then
> >charges for the call from the UK to France to be diverted back to the UK
> >then this is a con. *It doesn't work like that !
>
> Completely wrong? This is what T-Mobile has to say on the
> subject:
>
> <http://www.t-mobile.co.uk/services/going-abroad/using-phones-abroad/s...>
> --
> Roger
Clive, your completely wrong.
Both T-Mobile and O2 customers have their own personal voicemail
number (essentially another mobile number). Calls are diverted to
this number free of charge when in the UK but when abroad your charged
to send the call out to the foreign country and once again to call
back to voicemail.
This is not incorrect - the T-Mobile website states it and I know from
experience that on O2 you do get charged.
Orange and Vodafone do things differently in that they don't issue
individual mailbox numbers to their customers.
I'm not 100% sure how Vodafone manage their no charge diverting but if
anyone has rung a Vodafone mobile that's abroad, you'll notice you do
not get the foreign ring. Instead its a slightly higher pitched and
faster UK-style ring. I think that possibly when ringing a Vodafone
you get connected to a gateway as it were, in the UK. That in turn
contacts the mobile abroad (your just hearing a 'fake ring') Then
after x seconds the gateway stops contacting the mobile and transfers
you to voicemail. (If a Vodafone customer has voicemail disabled the
caller hears the foreign ring sound for the country the person is
in). Either way, on or off with Vodafone, no charges. |