miso@sushi.com wrote:
> soup_or_power@yahoo.com wrote:
> > Hi
> > My blackberry stopped downloading emails ever since the email server's
> > IP got changed. Does anyone know how to fix this? I called
> > Nextel/Sprint and they were very vague.
> >
> > Thanks
>
> When you first got your BB, you had to log into a website to set up the
> relay between your server and their (BB network) server. That was where
> you informed their system of your mail server. I would say you need to
> repeat this step again.
>
> My BB is on T-Mobile, so I'm not 100% sure this is the solution.

Hi Miso
Thanks for the reply. I don't recall whether I gave the exchange email
server's 4-byte IP address or the domain name (e.g.
mail.membersedgellc.com). AFAIK, changing the IP address (of
mail.membersedgellc.com) should not affect the ability of the
blackberry to download. The Nextel/Sprint support people gave me this:
a) remove the service book entries
b) remove and readd the user on the email server

I don't follow these suggestions. Why should (b) be done as it involves
lot of work like saving all the emails on a tape? BTW, the email server
is Exchange Server from Microsoft.

Thanks