soup_or_power@yahoo.com wrote:
> miso@sushi.com wrote:
> > soup_or_power@yahoo.com wrote:
> > > Hi
> > > My blackberry stopped downloading emails ever since the email server's
> > > IP got changed. Does anyone know how to fix this? I called
> > > Nextel/Sprint and they were very vague.
> > >
> > > Thanks
> >
> > When you first got your BB, you had to log into a website to set up the
> > relay between your server and their (BB network) server. That was where
> > you informed their system of your mail server. I would say you need to
> > repeat this step again.
> >
> > My BB is on T-Mobile, so I'm not 100% sure this is the solution.
>
> Hi Miso
> Thanks for the reply. I don't recall whether I gave the exchange email
> server's 4-byte IP address or the domain name (e.g.
> mail.membersedgellc.com). AFAIK, changing the IP address (of
> mail.membersedgellc.com) should not affect the ability of the
> blackberry to download. The Nextel/Sprint support people gave me this:
> a) remove the service book entries
> b) remove and readd the user on the email server
>
> I don't follow these suggestions. Why should (b) be done as it involves
> lot of work like saving all the emails on a tape? BTW, the email server
> is Exchange Server from Microsoft.
>
> Thanks

If your email server uses a domain name as you indicated, the there
shouldn't be a problem if the name server translate to the right
address. However, this is already beyond my depth. Check out
blackberry-users yahoogroup.