On Thu, 27 Jul 2006 00:12:28 +0100, Jono
<nothanks@notonyournelly.blueyonder.com.co.uk> wrote:

>It happens that Steve in Herts formulated :

>> Yes, as an experiment, I tried using voipcheap with my ATA and I was
>> able to place an outgoing call successfully. With voip.co.uk I can
>> only receive calls. When I make an outgoing call with voip.co.uk, the
>> connection drops almost immediately as soon as the perosn being called
>> answers their phone, every time without exception so far.
>>
>> After 10 days from signing up, I am still trying to get them to sort
>> out this problem and they have yet to offer a solution (if one
>> exists).
>>
>> Steve
>
>Bizarre.
>
>They were responsive the one time I had a technical issue.
>
>If anything's likely to be an issue, it's inbound calls usually.
>
>As a matter of interest, if you log in to your account & choose the
>link "Your SIP Accounts", does anything look out of the ordinary?
>
>What servers are you using for voip.co.uk? I'm using proxy.voip.co.uk

Hi Jono,

When I log into my voip.co.uk account, it shows the correct IP
address. Everything looks ok as far as I can tell.

voip.co.uk support normally reply to email messages promptly but in my
case, it seems to be taking ages to sort out this problem. I am
coming to the conclusion that there is nothing wrong at my end given
the fact that I have been able to use another VoIP service using my
ATA and also because voip.co.uk support have told me that my ATA is
set up correctly for their service. I can't think what else could be
wrong but then again, I'm not all that knowledgeable about the finer
details of VoIP and SIP.

I am using proxy.voip.co.uk for both "SIP server" and "Outbound Proxy"
as listed in the config of my ATA (Grandstream HandyTone-486).

Regards

Steve