Mick was thinking very hard :
> Mick wrote:
>
>> Folks
>>
>> I have bought myself a Linksys SPA1001 ATA and have attached it to the
>> router.
>>
>> I disabled DHCP and assigned a static IP address as I have for all my
>> network items.
>>
>> I have followed the instructions on the SIPGATE pages about various
>> settings etc - but I have two main problems.
>>
>> 1). I get no dial tone and cannot dial out - and
>>
>> 2). In trying to credit my SIPGATE account, I cannot work out how to
>> dial the 10200 to get the security code for the credit routine. I
>> assume this is from the phone - with no dial tone.
>>
>> Can someone please assist and offer some clues where it has all gone
>> wrong!
>>
>> Thanks.
>>
>> Mick
>
> Um ... I seem to have solved the dial tone issue - I found a setting
> that allowed calls to be made without registering - so that gave a dial
> tone to allow me to dial 10200 for the security code - but all I get is
> the number unavailable tone ....... and if I dial an external number I
> get the same tone (not surprising if I haven't any credit to make a
> call with).
>
> Incoming calls to my SIPGATE number are met with "the number you are
> calling is not available" but a message can be left - so - I assume
> that's also becuase I have no credit?
>
> Have I still missed something - or is the 10200 number genuinely
> unavailable?.... and can I not get incoming calls without credit?
>
> regards
>
> Mick

You've not set something up correctly.

Sipgate will only work if your ATA registers; Your ATA provides you
with dialtone, not Sipgate; Free numbers would be dialable, regardless
of credits.

I would suggest you re-visit the instructions you followed.

Which line have you got configured as your default line? Line 1 or or
2. Have you set Sipgate up on both?

If you close your browser & then log back into your Sipgate account,
does the status show your device as online or offline? (I suspect the
latter)

Are you dialling the appropriate hash or star to select your Sipgate
line?

Have you set any Stun server up?