Thus spaketh Mick:
> Jono wrote:
>
>> Mick was thinking very hard :
>>> Mick wrote:
>>>
>>>> Folks
>>>>
>>>> I have bought myself a Linksys SPA1001 ATA and have attached it
>>>> to the router.
>>>>
>>>> I disabled DHCP and assigned a static IP address as I have for
>>>> all my network items.
>>>>
>>>> I have followed the instructions on the SIPGATE pages about
>>>> various settings etc - but I have two main problems.
>>>>
>>>> 1). I get no dial tone and cannot dial out - and 2). In trying
>>>> to credit my SIPGATE account, I cannot work out how to dial the
>>>> 10200 to get the security code for the credit routine. I assume
>>>> this is from the phone - with no dial tone.
>>>>
>>>> Can someone please assist and offer some clues where it has all
>>>> gone wrong!
>>>>
>>>> Thanks.
>>>>
>>>> Mick
>>>
>>> Um ... I seem to have solved the dial tone issue - I found a setting
>>> that allowed calls to be made without registering - so that gave a
>>> dial tone to allow me to dial 10200 for the security code - but all
>>> I get is the number unavailable tone ....... and if I dial an
>>> external number I get the same tone (not surprising if I haven't
>>> any credit to make a call with).
>>>
>>> Incoming calls to my SIPGATE number are met with "the number you are
>>> calling is not available" but a message can be left - so - I assume
>>> that's also becuase I have no credit?
>>> Have I still missed something - or is the 10200 number genuinely
>>> unavailable?.... and can I not get incoming calls without credit?
>>>
>>> regards
>>>
>>> Mick
>>
>> You've not set something up correctly.
>>
>> Sipgate will only work if your ATA registers; Your ATA provides you
>> with dialtone, not Sipgate; Free numbers would be dialable,
>> regardless of credits.
>>
>> I would suggest you re-visit the instructions you followed.
>>
>> Which line have you got configured as your default line? Line 1 or or
>> 2. Have you set Sipgate up on both?
>>
>> If you close your browser & then log back into your Sipgate account,
>> does the status show your device as online or offline? (I suspect the
>> latter)
>>
>> Are you dialling the appropriate hash or star to select your Sipgate
>> line?
>>
>> Have you set any Stun server up?
>
> Hi Jono
>
> Line 1 is my default with no select code. Registration is shown as
> failed.
>
> I cannot dial any outgoing number (even 0800) - though i do get a dial
> tone - and (always) an unobtainable tone in response.

As you have set the device to allow calls without registering, you will
get a dial-tone, as it's the ATA generating the dial-tone, as there is
some setting somewhere not quite right, then as the ATA is not
registering you can't call out over Sipgate hence the unobtainable tone.



>
> my 'device' is shown as off line.
>
> Stun server is stun.sipgate.net:10000
>
> On the router I have opened ports 5060 (Sipgate SIP) / RTP 5004 / Stun
> 10000
>
>
> Mick


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