PDA Man,

Thanks for your concern however I can assure you - they sent me a written
letter through the mail saying that in this case then they didn't require
the original unit sent back and the very same day I received the new unit
(actually, a 'better' one) through a private carrier.

This all happened about 6 months since and they have never been in touch
about it. I bought the first unit through a PC shed (might have been PC
World actually) and the original unit died within about 6months. I did
ensure that I registered it with them after the purchase and passed on all
original purchase details. I can only re-iterate, they have been true to
their word (or better) than their lifetime warranty claim.

In fairness - I am not concerned about the 'return' unit at all. I did keep
the original letter and the replacement has been registered as such via
their website.

The post itself was more relating to taking the unit apart to see what was
under the hood.

Thanks for your interest. The same question still applies - do you know a
way of taking it apart non-destructively?


Cheers all,



Martyn.



"PDA Man" <wirelessway@comcast.net> wrote in message
news:47Wdnf_H-NVVbGTZnZ2dnUVZ_sydnZ2d@comcast.com...
>I dont know how long ago this was, but I can tell you though my experiences
>that BELKIN is VERY, VERY on the ball about requesting the defective unit
>back. They have two kinds of RMAS, Advanced Exchange and the Standard "You
>send in defective, we ship you replacement". If you gave are doing an
>Advanced replacement, you can bet that they are awiting that unit to be
>returned. Before they send out an advanced replacement they request your
>credit card number. If you have given them one, then I can assure you,
>after 30 days you will be charged the FULL Retail Online Value of that
>Router.
>
> Not trying to be a "Mr Know it all", just dont want to see someone
> surprised.
>
> Now, if they sent you a Router, and you have not Given them a Credit card
> or other Type of Collateral, I do not know what to say.
> But I have dealt with BELKIN from a Sales and from A End User Position,
> and I have NEVER seen them just send a piece of Equipment out and say "Hey
> keep the old one on us!" Also, inside the box of an Advanced Replacement,
> you do NOT find a Return Label or Anything along those lines. The cost of
> Shipping back is on the end user, and the instructions are Emailed to you
> at the time the RMA is created. After that, it is your responsibility to
> get it back to them.
>
> At best, I would contact them and see what is up, becuase you may need a
> warranty replacement in the future and you'll come up as a client. with a
> hold on your acct possibly. Then it will be too late to return the Router
> and they will want full price for the Router. If you dont know your RMA,
> BELKIN uses your Phone Number as a reference point for most transactions.
> Do the right thing, call and straighten it out, and if they say " We dont
> want it, then it is all yours to tear apart".
>
>
> <neo@thematrix.com> wrote in message
> news:mRdKg.108942$fV1.47594@fe1.news.blueyonder.co .uk...
>> Hello group,
>>
>> First of all, apologies if this is the wrong group for this message - it
>> did seem the *most* appropriate one.
>>
>> I have a Belkin wireless router that died on me several months ago. True
>> to their word, Belkin kindly arranged a replacement under their lifetime
>> warranty but said not to send the deceased one back to them (no LEDs were
>> lighting at all, even though tests showed the power transformer was
>> working correctly).
>>
>> So, long story short is that I would like to open the case and see if
>> there is any tinkering that can be done under the bonnet. This is just
>> for my own interest and not to try and fleece Belkin.
>>
>> The trouble is, the case is pretty firmly fixed to the base and although
>> it is worthless in its current form, I am very reluctant to make any
>> destructive changes to it (for now). I would even like to avoid cosmetic
>> 'screwdriver' marks if possible.
>>
>> Does anyone *know* of a method of opening these up without causing
>> damage? I imagine there must be some kind of clip that snaps in place
>> when they are manufactured.
>>
>> Thanks for any advice group,
>>
>>
>> Martyn (not neo).
>>
>>
>
>