"Steven J. Sobol" <sjsobol@JustThe.net> wrote in message
news:slrnegj9ds.1np.sjsobol@amethyst.justthe.net.. .
> Cingular newsgroup added back in. This is a thread about Cingular, not
> Sprint.
>
> I said regarding the V180,
>
>>> The phone is a piece of shit. Friend had one on T-Mobile and that
>>> version had
>>> firmware problems. I had it's successor, the V188, on T-Mobile and it
>>> is just as bad.
>>>
>>> > After a year + of this it became ... "Because all your
>>> > family members have the same handsets, that is probably the issue".
>>>
>>> Yes, but only because you had the same buggy model That's a stupid
>>> thing
>>> for CS to say...
>
> to which Jack Zwick replied,
>
>> But was the CS telling the truth?
>
> Well, that's... an interesting question.
>
> First, understand that I am not a Cingular customer, I never will be
> because
> SBC (sorry, AT&T) sucks ass, and therefore I have never had any experience
> with Cingular customer service. This is conjecture.
>
> Now... in general, "because all of your family members have the same
> handset"
> won't be true. A group of people simply carrying the same model phone
> isn't
> going to be the cause of problems.
>

That was not what was meant. The CS was convinced that the problem was being
experienced by all of us because we all had the same handsets (which
according to him were known for poor reception) and that it was the phones
and not as I felt ...Cingular's crappy tower coverage.

> UNLESS... the Cingular V180 handsets had the same problems the T-Mo
> handsets
> did. In that case, the fact that they all had V180's would be contributing
> to their problems! Which would make the CSR's statement true.
>
> It's hard to say without additional context.
>
> (The cheap Motorola handsets seem to be crappy regardless of carrier. I
> wanted
> a Samsung, but T-Mobile seems to be in the dark ages regarding voice
> dial -
> a few of their handsets don't have it at all, and many only have basic
> voice
> dial. So I ended up getting a PEBL, which I have come to love in spite of
> my
> general distaste for anything Motorola... it is the only T-Mo phone that
> currently has speaker-independent voice dial.
>
> The PEBL, which isn't the most expensive Moto but isn't a bargain-basement
> piece of junk either, seems to be a solid little phone. Certainly much
> better
> than the V188 that sits in my bedroom as a hot-swap phone...)
>

I'm begining to question moto quality in general. I mean after all it
couldn't possibly be Cingulars network :0)