On 12/28/2011 8:36 AM, Charlie Hoffpauir wrote:
> Some background:
>
> WISP service provided by Skynet (www.skynetwisp.com) who I think is
> local to the area south of Houston. They sell a tiered service, basic
> at 3Mb down and 1 Mb up for $45/month and a higher rated service at 5
> Mb down and 1.3 Mb up for about double that. I have the $45 plan.
>
> I test my connection speed using the site they recommend
> (http://www.ispgeeks.com/wild/modules...TXCapacityTest)
> and get rather good results. It varies a lot, but here's typically
> the "best" results I get:
>
> D/load capacity 9240 Kbps
> U/load capacity 1659 Kbps
> D/load packets 1155 Pkts/s
> U/load packets 207 Pkts/s
> Packet size 1000 bytes
> QOS 70%
>
> Summary comments state that my connection should be good for streaming
> video.... However, I am unable to stream video.... I get many pauses
> for buffering. It makes it impossible to watch even a short U-tube
> video, much less attempt to watch a movie.
>
> So the questions are:
>
> Is my service typical of WISP installations?
> Is there some hardware problem that could cause actual performance to
> differ so greatly from what the tests indicate I should be able to
> get?
> Do I have a hardware or setup problem?
>
> A bit more information: Before I signed up with this WISP service a
> few months ago, I was using AT&T wireless 3G service with a data modem
> installed in my Cradlepoint router. I still have AT&T and from time to
> time, disconnect the WISP and use the AT&T.... and I get great
> performance from that setup! This makes me think my hardware is OK...
> that maybe there is some setting for the WISP connection that I have
> wrong.
>
> I'd appreciate any comments or suggestions....
>
> Thanks,
>
> Charlie

It appears that your connection might need some help but you need to
provide a little more info first.

What kind of connection is your PC using to connect to the box provided
by your WISP? Is it using a Ethernet cable or wireless?

Do you have a WISP provided radio? Does it have it's own router
included inside the same box as the radio?

What brand/model of radio and or router did your WISP install?

What is supplying the power to the radio? Most modern installations use
Power over Ethernet or POE which means something at the home end of the
Ethernet cable going up to the antenna is supplying the power.
Sometimes it's a power injector module and a small transformer, others
can get the power from a router port.

If you can log into the radio/router your WISP installed what are the
statistics of the connection, signal to noise, received signal and the
like. You may need to bypass your Cradlepoint router and hook a PC
directly to the WISP Ethernet feed in order to gain access to
radio/router provided by your WISP to get the statistics for your radio
link.

You might also post your question in the forum located at
http://www.dslreports.com/forum/wireless but they too will ask for most
of the above info just to get things started.

With luck someone who also is a WISP customer of your carrier will be
able to assist you either here or at the above forum.