On 16/05/2012 12:23, Graham J wrote:
>
>>
>> Thinking sideways:
>> Is it possible for her to send a letter to the BS delegating you as a
>> nominated person to discuss her affairs? My bank (Midland as it then
>> was) allowed this some years ago when I was abroad for long periods, and
>> allowed my Dad to represent me in dealings with them.
>> Either that, or pay your Mum a visit, which I'm sure she would love,
>> even though you say it's a long way away.
>
> If your Mum is 90 then probably a Lasting Power of Attorney is
> worthwhile ...

You're absolutely right, and we've got one "in waiting" (see my other
reply on this thread(. Equally, if you're a regular reader of the
Saturday papers Money sections, you'll be aware of the hassle that some
banks can put you through to actually acknowledge and work with a power
of attorney.

In reality, whenever I've had to sort problems out, I generally do it
when I'm at her house, and once she's spoken to the institution on the
phone, she hands the phone to me, and they're happy to talk to me, which
is the quickest and easiest way of doing it, and which is what I'm
trying to achieve from 250 miles away!