I am hoping that Orange actually view these groups from time to time as
it seems they are trying thier very best to allienate thier custommers.
I run a small business and I have around 5 handsets and a couple of
data cards. It doesnt equate to much but its a fair chunk of money
which is gong to them monthly. What do I actually get for this? The
connection is variable to non existant in some areas of Kent, so much
so that some of my team have had to change to O2. When I want to do
anything with orange I have to phone 345 wich can take some time for
them to bother to answer (the record is 6 hours- oddly I gave up and
phoned new sales and got through straight away) When you want to change
anything on the account you have to fax- yes fax confirmation- they
cant accept email. To top it all you instruct them to do something and
everyone you speak to gives you diffrent answers to your questions so
much so that we transfred authority to a diffrent person- we were told
no fax was required and they confirmed full authority on all hand sets.
The new user calls immediately and is told that authority must be faxed
and they only have authority on one number and that one was not even
thier own!!

~Rather than winge on about thier lack of service and total disregard
for thier customers I am moving my account elsewhere. If you are
looking to use orange as the provider for your business look else
where. Anyone suggest a good business network- preferably one that
operates in the real world.