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Old 09-26-2006, 03:45 PM
R. Mark Clayton
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Posts: n/a
Default Re: A story of porting from O2 to Vodafone...

Well Voda's CS is usually better than O2's, however what out for those
surprise price rises.

I switched from Voda to BTC in 1987 (probably one of the first ever to
change networks in the UK) after Voda hiked off peak call rates by 66% and
never went back - so 19 years' lost business for Voda so far.

PS in those days you couldn't keep your number.

"MinervaUK" <vtest27@mail2web.com> wrote in message
news:1159284592.818579.86610@m7g2000cwm.googlegrou ps.com...
> Hi Bill,
>
> I work for Vodafone and am sorry to hear of the difficulties you've
> been having. If you still have problems I'd suggest you go to
> www.vodafone.co.uk, select 'contact us' then 'email'. If you include
> your relevant account details and type the short-code FIT135 in the
> body of your email this code will automatically direct your question to
> a member of our online email team who'll be able to chase this matter
> up with Vodafone's porting department.
>
> This way I hope our staff will finally be able to sort this out for
> you. Again I'm sorry to hear that this has taken so long to sort out.
>
> Bill wrote:
>> Phoned up at 4pm, and spoke to porting dept. They said there was a
>> problem, but within an hour they'd solved it.
>>
>> Now with Vodafone... for better or worse!
>> Bill wrote:
>> > At 3pm, the sim is still showing as unregistered.
>> >
>> > But one change, when phoning up the number... the message is now from
>> > BT (I think).
>> >
>> > (after arpeggio of beeps) "The number you have dialled has not been
>> > recognised, please check and try again"
>> >
>> > Perhaps the message the first time I dialled was from O2, and now it's
>> > kind of a no man's land before going over to Vodafone.
>> >
>> > Simon Ough wrote:
>> > > "Bill" <kkpb9055@tiscali.co.uk> wrote in message
>> > > news:1159181544.648906.236930@e3g2000cwe.googlegro ups.com...
>> > > > Still dead.
>> > >
>> > > Not surprised.
>> > >
>> > > > Does anyone have any insight on how the porting is undertaken?
>> > >
>> > > Yes.
>> > >
>> > > > I assumed that it was all automated and that at, I assumed
>> > > > midnight, it
>> > > > just changes over - perhaps with minor delays of no more than 10 -
>> > > > 15
>> > > > minutes.
>> > >
>> > > Ports happen between 11am and 4pm. There will be loss of service in
>> > > the
>> > > interim. Should be running by 4. It's not automated.
>> > >
>> > > Simon

>




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