Hi all,
I seem to remember reading not so long ago that some people were
experiencing problems regarding cashback from CPW (not e2save,OSPS).To cut a
very long story short....i am still waiting for the 1st of my cheques 61
days after receiving my confirmation of receipt text message.Despite
numerous calls to redemptions i am getting nowhere,in fact i'm promted to
post this after the last call some 10 mins ago as the bloke was a complete
arse and basically didn't give a shit,not his money so why worry.
I've now been told that a cheque was sent to me in August but must have got
lost so now i have to wait 80 days for a replacement.Previous calls to
customer services told me a cheque had definately not been sent and wouldn't
be for some time to come.In all i've been given 3 or 4 different excuses as
to why i haven't received the thing.In total i should be receiving around
£157,not a huge amount of money..it's more the principle of the thing,they
are obviously now just taking the piss.

Anyway,enough rambling.......i'm not really moved to write a letter of
complaint as suggested by the last chap i spoke to as i fear it will get as
"lost" as my cheque.Any ideas of how to proceed or experiences? Maybe an
email direct to Mr Dunstone (if i knew his address!) ?

Cheers,

MaxedOut