On Thu, 19 Oct 2006 15:32:52 -0400, Plan9 <benzplan9@hotmail.com> wrote
in <wpQZg.406$X11.185@bignews7.bellsouth.net>:

>Where I live it was 10/19/2006 12:51 PM, when John Navas wrote:
>> SUMMARY: With (BVRP Mobile/Motorola) Phone Tools 4, Restore of previous
>> Backup of Contacts fails consistently with Error trying to write to my
>> V551j phone. Likewise Sync from Outlook with all Contact items deleted
>> from my phone. Likewise trying to create and save a new Contact to my
>> phone with Phone Tools 4.
><<<< snip >>>>
>> Checked in BVRP Forums. Found this to be a known problem.
>> <http://www.bvrpforums.com/motorola/viewtopic.php?t=2225>
>> BVRP says, "it is being worked on". No information on when it might be
>> fixed.
>
>Yes, this is a pain in the royal tush for V551 owners. I too had to
>uninstall and back off to a previous version. BVRP are not very
>helpful. In fact they are not helpful at all. Besides saying they do
>not know when or if it ever will be fixed they point the finger of
>blame toward Motorola saying that's the way Motorola wanted MPT
>released. I have trouble believing that Motorola wanted a broken
>piece of software released. Especially with no warning that it does
>not support V551 when doing a live update. Does not give one warm
>fuzzy feelings about the company BVRP/Avanquest.
>
>> WORK-AROUND: Removed Phone Tools 4, and after reinstalling Phone Tools
>> 3.30, Restore (and Sync) work properly.
>
>In my case versions up to 4.04 work, but no higher version will work.

Thanks for the tip! I've upgraded to 4.04, and it works for me too.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>