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Old 10-20-2006, 08:05 PM
BC
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Default Re: o2 contract - is there a number to call to find out your currentusage?

David R wrote:
> "BC" <bacilus.cereus@nospam.gmail.com> wrote in message
> news:Th8_g.38703$r61.13147@text.news.blueyonder.co .uk...
>> No, you have to go to your account online to check usage details and even
>> then they can be up to 24 hours behind. Check the unbilled figures as the
>> inclusive usage information is incorrect. Don't bother complaining, I
>> wrote to them not long after joining O2 last New years Eve, they just say
>> that they are aware of the problem and are trying to resolve it!
>>
>> Can't wait to request my PAC at the end of the year! Out of Orange,
>> Virgin, T-Mobile, Three & O2, O2 is the one I will not use again.

>
> A lot of posts recently slagging the billing system - in terms of displaying
> information, it's pretty damn good. Also, all mobile networks have some
> delay or another in putting your recent calls online, even BT, a landline
> provider, has the same issue, it's normal.
>
>


I can understand a delay in putting recent calls online, I can't
understand why they can't offer an up to date remaining minutes balance.

Three can do this, the balance is up to date, as soon as you hang up a
call or send a text the information is bang up to date.

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