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Old 10-22-2006, 08:07 PM
Mark
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Default Re: Stock Shortage of SPA3000

On Sun, 22 Oct 2006 00:43:19 +0800, Chris Blunt
<chris_blunt@spamfence.net> wrote:

>On Sat, 21 Oct 2006 16:28:46 +0100, "Thomas Sandford"
><${thomas/03$}@paradisegreen.co.uk> wrote:
>
>>"Chris Blunt" <chris_blunt@spamfence.net> wrote in message
>>news:sdujj211r48e35l6o7eomi90np5vd97n1l@4ax.com. ..
>>> When your card is charged with an amount in foreign currency you get
>>> the buying rate. When its credited you get the selling rate. The
>>> difference between the two could easily exceed 2%. That's the way your
>>> credit card company works, its not the fault of the company you dealt
>>> with.

>>
>>It is. The rules the credit card companies normally set for this sort of
>>thing is that cards should not be debited until the goods are ready for
>>dispatch. If they take a chance on it it is for them to make the full amount
>>good to you.

>
>Do you have any reference for this "rule"? As far as I'm aware, its
>entirely up to the company at which point they charge your credit
>card.
>
>But this isn't the issue here anyway. The company has refunded the
>full amount they originally charged. The fact that the buyer's credit
>card company converted that amount to his local currency at a
>different exchange rate is not the fault of the company he did
>business with.
>
>Chris


Its not my fault either, but I am the one short, so I am the one who
should pay? Yes I am in Spain, and the funds came from a Spanish
Credit Card account. But I thought we were all in the same EU club. My
gripe is (and I would not normally argue over 2 Euro's) their web site
told me they had stock, (I already explained that I cancelled an order
with another company, because they were awaiting stock). So this was
the main reason, I placed the order with them, When they later told me
their web site had lied to me, that's when I asked for the refund, and
that's when I started getting Shltty when they refunded me light!

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