Just Me (remove <nospam> to reply) wrote:
> I'm with you Val. This whole phone buying and insurance is a scam.
> Phones cost too much retail and the discount you get from Verizon for a
> two-year contract is totally too much work.

I would like to agree with you but have you actually seen numbers that
would validate that phones aren't subsidized?



>
> The deductible is $50 each time for the $4.99 a month "insurance" and
> they will dump you if you use it twice within two years. If you have a
> Motorola you can have them repair it for $75 no matter what is wrong
> with it. No limit on the amount of times you need to fix it. Verizon
> will not tell you this. When we asked Verizon at the store if you could
> repair a brand new phone that had physical damage they said NO and that
> we would have to buy a new phone at retail price. Flat out lie.


Sure they do. It was offered as an option to too friends. In one case it
worked out but took 5 weeks. In the other case they claimed the phone
had water damage when they returned it over a month later.

>
> Here's the form:
> http://direct.motorola.com/hellomoto...Repairform.asp
>
> Make sure you call them first though as the process is not fast and you
> need to make sure they know ahead of time that you will need
> "out-of-warranty" service. That will speed things up.
>
> See your manufacturer if not Motorola,
>
> If you use your phone for heavy business use and can't be out of pocket
> you need the "insurance" as that buys you the fast turnaround. I just
> always save an old phone as a spare now so I can use the service option
> and not get scammed by Verizon for the 5-buck a month.
>
> Let's face it. Cell phones should be available for purchase at retail
> prices that are really market driven and you should be able to go to
> your nearest Best Buy and pick one up at a reasonable price any time you
> want without a contract scam. Then you could negotiate for cheaper
> cellular service prices because you weren't always stuck with two-year
> contract or forced to pay the $175 cancel fee. They'd be more worried
> that you would leave and their service would be better and pricing would
> be even more favoring the consumer.
>
>
>
> val75 wrote:
>> Douglas C. Neidermeyer wrote:
>>> "val75" <vadim75@yahoo.com> wrote in message
>>> news:1161609270.574184.28820@h48g2000cwc.googlegro ups.com...
>>>> I got a new phone from Verizon store with two years contract one week
>>>> ago. Yesterday, I damaged my phone. I still can use it to male calls,
>>>> but camera lens is cracked. Is anyway I can get free replacement for
>>>> the damaged phone, since I have it only for one week?
>>>>
>>> If you have purchased all-risk insurance, no problem (less
>>> deductible, of
>>> course).
>>>
>>> If not, why would you expect someone else to pay for your
>>> carelessness/negligence?
>>>
>>> Doug
>>
>> Just because I am Verizon customer for last 12 years and $150 for the
>> company worth less then a penny for my budget. But thank you for your
>> reply.
>> Val75
>>