I thought I heard somewhere that it was a VCast thing.
Any VCast phone had to be manually activated.
YRMV...


"matt" <matt1544@gmail.com> wrote in message news:1161736064.790933.300500@m73g2000cwd.googlegr oups.com...
> So i just got a new NET V3m, and I want to swap it into the rotation in
> my family plan. In order to activate it, I had to assign it to the
> primary number, but that's not where I want it to stay. I want it to go
> to my other phone line.
>
> I had asked this question here earlier, and was assured that it'd be
> easy to do this online (swap numbers assigned to two handsets).
>
> I have tried to go to the activation screen on VZW.com, and select
> "Activate Existing or Replacement Equipment". I then enter one of the
> two phone numbers with the ESN from the opposite handset. (I've tried
> both the numeric and the hex ESN). Nothing seems to work. I just get
> this error: "Your request failed and cannot be completed online. Please
> contact Customer Service at 800-922-0204 to activate your equipment."
>
> Do I need to do anything to prep the phone to be swapped? Is there
> something I'm missing? The phones have been off during these attempts.
>
> thanks
> Matt
>