On Sat, 28 Oct 2006 11:21:02 +0100, "Sprite"
<sue.kitchen@ntlworld.com> wrote:

>Personally though, I've found Vodafone to be the best service provider to
>date that I have used. I was impressed with their shop service and their
>dedication to finding me a tariff that suited my needs. I've been impressed
>with services like Passport and Stop the Clock and the flexibility I had
>with regard to changing my tariff (can do it a bit earlier than other
>networks) and never had a problem myself with billing. I decide to leave
>after a totally uninspiring upgrade offer and a rude customer service rep
>and a few days later they make me an offer I can't refuse...
>

I would add that as telephony service I was happy with Vodafone also.
I have not posted here with the intention of lambasting Vodafone's
telephony services.
More to gather opinion on peoples opinion on phone ownership.
It is their billing system I have a gripe with and customer services
to some extent.

I have found their TV offering to be far superior quality to the
orange TV service.
I get better network reception with Vodafone than I do with any other
operators. In really old buildings with thick walls my Vodafone phone
still has a strong signal, long after Orange and other networks have
given up. 3G coverage is good and speed acceptable.

I was happy with my tariff and the additional features they added as
compensation.
I would still be willing to stay if they had not continually messed up
my bills. I was considering moving other contracts to Vodafone (though
obviously I won't be now).

To me though, the hassles with contacting them continuously to resolve
billing issues were too much.

--
PajaP