"PajaP" <pajap2@news-only.invalid> wrote in message
news:dpc6k25n2c8furrh95u8b5amal7pjfaetr@4ax.com...
> On Sat, 28 Oct 2006 11:21:02 +0100, "Sprite"
> <sue.kitchen@ntlworld.com> wrote:
>
>>How long has this saga been
>>going on? Why should Vodafone lose £410 to you?
>
> 6 months. Not had a correct bill yet.
> This they admit (after initially accusing me of lying about the
> contract terms).
> They do not lose £410. They sold me the phone for £150. They chose the
> price. The store manger waived this £150 at his discretion. They were
> expecting me to keep the contract for 18 months. They have admitted to
> messing up my account and have said they will end the contract early
> with no penalty. The way I see it they have no right to claim
> ownership of my phone. That is a penalty!

Look, you're not gonna get to keep the phone. The angle you're coming at
this at is incorrect, you're lucky that they're letting you disconnect. Most
networks are complete tossers when it comes to early cancellation of
contract without penalty. I'm aware you've used up your own 'free' time to
pursue getting things sorted every month, but that's just unlucky. You're
out of the contract, send the phone back, get another.