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Old 11-02-2006, 12:48 PM
LKL
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Default Re: E2save 'lost' cashback cheques



On Nov 1, 10:40 pm, Paul G <not...@paddington.org.uk> wrote:
> In message <1162388949.124738.319...@f16g2000cwb.googlegroups .com>, LKL
> <l...@myself.com> writes
>
> >My automatic cashback from E2save has been lost in the post (I am
> >assuming they actually sent it). I called after 30 days to request
> >another cheque and they say a replacement will be sent in 80-90 days.
> >Is this normal?.

>
> >I have never had any probs with normal cashbacks (where you send the
> >phone bill). They paid the last cashback within 2 weeks.I had a similar problem and they said the quoted time was for 60-90

> days, however I could phone back in a month to see how the investigation
> into the messing cheque was progressing. Less than a month later (today
> in fact) I received the reprinted cheque
>
> I guess it's about not falsely raising your hopes, which is fair enough.


I will call them back in a couple of weeks. I can't understand why it
takes 80-90 days to trace and re-issue a cheque.


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