I have exactly the same problem with Onetel. I signed up with Voipfone
and got my free 056 number, but everytime I dial using Onetel I get the
continuous tone. The number range is not even shown on their pricelist.
I have no problem with Orange or BT.

I emailed Onetel's customer service people who are in India and to
their credit they phoned me back. But they did not understand that 056
was a new non-geographic number range, they understood about VOIP and
said I needed an IP phone or adaptor so they had some idea. Although
they tried to help they just did not understand. In the end I sent
them copies of some of the documents on the OFCOM website in the hope
that they might get something moving, I am still waiting!!!.

This issue has clearly got to be sorted out. It'll be no use at all if
only BT customers can ring the numbers


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dgpPosted from http://www.pcreview.co.uk/ newsgroup access