Re: Goodbye NTL:Telewest.. hello Virgin Media Xeonwales wrote:
> Charlie Mitchell wrote:
>
>>Sunil Sood wrote:
>>
>>>NTL:Telewest announced today that it is to change its name to Virgin Media -
>>
>>Same shit, different shovel.
>
>
> Not true, i work for NTL:Telewest, and they are changing things BIG
> TIME!!
>
> NTL have taken on over 1,000 new staff in Swansea to manage calls & are
> still taking on more.
To be fair to ntl: I'm used to they're taking 25 minutes to answer the
phone ... last time I rang it was under 30 seconds. I couldn't quite
believe it.
Having said that, I only had to ring because they'd bogged up my bill.
However, the operative was very helpful in explaing the problem &
sorting it out.
James |