Re: No Customer Service Question > what is the deal with waiving the early termination fees? is there
> something that i am not seeing here? they will not even discuss it
> and get quite wierd when i try to talk to them about it.
Maybe what you are not seeing is that they sold (or gave) you a phone for
~$175 less than their cost. In return, you signed a contract to pay for VZW
services for a certain period of time. Now you want out of the contract
without paying for the contract period. They want their ~$175 back. You may
not like it, but I believe that is what they were thinking when they made
this policy.
-Frank |