In one age, called the Second Age by some,
(an Age yet to come, an Age long past)
someone claiming to be The Ghost of General Lee wrote
in message <pvhal25a70aiuopft4jqajdj7rjlj9g7f0@4ax.com>:

>On Sat, 11 Nov 2006 01:33:25 GMT, theguy@whatever.net wrote:

>>i just spent two weeks trying to get verizon to waive my early
>>termination fees with no success. i spoke to five different cs reps,
>>each of whom promised to call me back but no one did. finally wrote a
>>letter and got a call from a place that said that they were the
>>"highest level" that i could complain to. they denied my request too,
>>without really listening to my problem.
>>
>>my problem is that while verizon does provide service to the location
>>where i live, they do not provide service to the area where i spend a
>>lot of my recreation time. for the last five years the service rep at
>>the local store where i get my phones has "promised" me the the
>>extended service is "just a month or two away". while i now realize
>>that i never should have believed anything that verizon wireless would
>>say, i never the less thought that they would be reasonable and waive
>>the fees. i have to have coverage in the area i go to, and it is
>>especially important now that i am retiring and will spend more time
>>there.
>>
>>what is the deal with waiving the early termination fees? is there
>>something that i am not seeing here? they will not even discuss it
>>and get quite wierd when i try to talk to them about it.

>Well, I guess the first question is how far into the contract are you.
>You mentioned "fifteen days", but you said that was the amount of time
>you've been trying to get them to waive the fees. It doesn't
>necessarily mean that you were only 15 days into a new contract. Can
>you clarify please?

>>i will end my verizon service but i guess will have to pay the fees,
>>since i have to have coverage in that area so i can actually talk to
>>my family, who will be staying home for the most part.
>>
>>i intend to get my moenys worth out of this by letting everyone that i
>>can know what a bunch of total worthless pos's verizon customer
>>service is, but anyone aware of any other options.

>There may be other options. The answer to the above will help sort
>these out.

>>i am thinking of a small claims action. won't cost me much and will
>>make verizon come out here to defend themselves.
>
>Well, if it does come down to that, let us know how it turns out.
>There's a group wager (of sorts) on whether this can be successfully
>challenged in court. You seem to have extenuating circumstances (no
>service where you live),

Wrong.

He has service where he lives, but not "where he spends a lot of his
recreation time."

>but if you've been with them for 5+ years,
>then this can't be the first contract you entered with them.

And each of those contracts would have spelled out the early
termination fees.

He has no case.