Hi,

I work for Vodafone and as of this morning I'm not currently aware of
any reported SMS issues between O2 and Vodafone. I'd recommend dropping
customer services an email (www.vodafone.co.uk, 'contact us' then
'email', + if you leave the shortcode FIT135 in your email this will
route through to somebody who will be able to help). If you include a
synopsis of your problem, along with the following information,
Vodafone's technical team will be able to investigate further:

· Make and model of mobile
· Post code area of where the fault is occurring
· Any error messages on the mobile(s) involved
· If there are any problems making voice calls
· (if one specific network) which network is failing to send the text
message
· That the SMS message centre number is correct on the Vodafone
handset - this would need to be 447785016005
· The text message format is set to 'text' - this can be
located through the SMS settings in the phone settings
· Attempt to send a text message to 9770 (this sends a free test
message to your own number)
· Time and date the problem started
· Is the problem permanent or intermittent


David wrote:
> Have a Samsung D500 on voda which until this weekend has been okay but now
> it won't receive any sms messages that have been sent from just one phone
> (on O2) despite receiving from all others and despite the sender managingto
> send to other people. Also I can send to the other party. Any idea what is
> going wrong?
> Thanks