In article <5g9al2lkjihdjeajttj33d2h39u85s2cn3@4ax.com>,
theguy@whatever.net took the hamburger meat, threw it on the grill,
and I said "Oh Wow"...

> i just spent two weeks trying to get verizon to waive my early
> termination fees with no success. i spoke to five different cs reps,
> each of whom promised to call me back but no one did. finally wrote a
> letter and got a call from a place that said that they were the
> "highest level" that i could complain to. they denied my request too,
> without really listening to my problem.
>
> my problem is that while verizon does provide service to the location
> where i live, they do not provide service to the area where i spend a
> lot of my recreation time. for the last five years the service rep at
> the local store where i get my phones has "promised" me the the
> extended service is "just a month or two away". while i now realize
> that i never should have believed anything that verizon wireless would
> say, i never the less thought that they would be reasonable and waive
> the fees. i have to have coverage in the area i go to, and it is
> especially important now that i am retiring and will spend more time
> there.

If you're going to spend a lot more time there, like all the time
there, you may want to hit up the EZ Move department and just switch
your home service area to there.

>
> what is the deal with waiving the early termination fees? is there
> something that i am not seeing here?

The fact that they aren't going to do it.

> they will not even discuss it
> and get quite wierd when i try to talk to them about it.
>
> i will end my verizon service but i guess will have to pay the fees,
> since i have to have coverage in that area so i can actually talk to
> my family, who will be staying home for the most part.
>
> i intend to get my moenys worth out of this by letting everyone that i
> can know what a bunch of total worthless pos's verizon customer
> service is, but anyone aware of any other options.
>
> i am thinking of a small claims action. won't cost me much and will
> make verizon come out here to defend themselves.
>

--
trippy
mhm31x9 Smeeter#29 WSD#30
sTaRShInE_mOOnBeAm aT HoTmAil dOt CoM

NP: "All I Really Want" -- Alanis Morissette

"Now, technology's getting better all the time and that's fine,
but most of the time all you need is a stick of gum, a pocketknife,
and a smile."

-- Robert Redford "Spy Game"