On Sat, 18 Nov 2006 01:34:55 GMT, Mike M <mikasn@swbell.net> wrote in
<3rt7h.4711$yE6.4269@newssvr14.news.prodigy.com> :

>This is obviously a Cingular problem, as I had the same problem last
>year.

It's actually probably a 3rd-party gateway problem.

>All of the sudden some texts would complete and some would
>not-even if they were all to local Cingular customers. After several
>attempts I got an experienced CS rep, who transferred me directly to the
>tech deptartment and the guy said he would fix the problem and follow up
>to make sure it worked. Two days later I received a call, and by then
>they had already started working.
> No reason you should have to use +1 to send texts.

If course not, but no harm, and it might help in the short run.

>That would be like
>if certain #'s stopped working and you were told "oh sorry, let us just
>make it more difficult for only you and we need you to dial +1 before
>every # you call...

Not really.

p.s. Please don't switch posting styles (top vs bottom) in mid-thread
-- it's confusing. Thanks.

>John Navas wrote:
>> On 17 Nov 2006 14:50:51 -0800, dkaiser@carl.org wrote in
>> <1163803851.177389.284240@m73g2000cwd.googlegroups .com>:
>>
>>> OK, so I will respond to your specific suggestions:
>>>
>>> 1. I used 10 digit numbers for the text messages. 10 digit is the
>>> standard in this area for voice, so that is what was used for text.
>>> Also, messages to other Cingular customers go out just fine with 10
>>> digits.
>>
>> Suggest you try "international" format, complete with the + symbol for
>> country (which is "1"); e.g., "+18005551212" instead of "8005551212".
>> The reason is that some gateway code is sensitive to the difference.
>> Whether or not other 10-digit numbers work is irrelevant, and not a good
>> reason for at least giving it a try.
>>
>>> 2. The phone numbers are cell numbers. They always have been cell
>>> numbers as I have called and sent messages to them before. They are on
>>> two different networks.
>>>
>>> 3. Since I have done a master reset I have lost the log of previous
>>> messages. I will give it a try when I get a message from one of them.
>>
>> Suggest you ask them to send you messages for testing purposes.
>>
>>> I have spent hours on this issue with Cingular support. Since this
>>> has worked flawlessly in the past for at least a year and only started
>>> mid-October, I don't think this is an operator error situation.
>>> Thanks
>>
>> Again, why ask for suggestions if you're not at least willing to try
>> them? Do you simply want to bitch about Cingular? If so, please let me
>> know, so that I can avoid wasting time trying to solve your problem.
>>
>> p.s. Please don't switch posting styles (top vs bottom) in mid-thread
>> -- it's confusing. Thanks.
>>
>>> John Navas wrote:
>>>> On 17 Nov 2006 13:09:28 -0800, dkaiser@carl.org wrote in
>>>> <1163797767.927057.232410@h48g2000cwc.googlegroups .com>:
>>>>
>>>>> John Navas wrote:
>>>>>> On 16 Nov 2006 14:21:23 -0800, dkaiser@carl.org wrote in
>>>>>> <1163715683.151366.33510@f16g2000cwb.googlegroups. com>:
>>>>>>
>>>>>>> I have a Motorola MPX200 and in the last month have had problems
>>>>>>> sending text messages to people not on the cingular network. I have
>>>>>>> sucessfully sent messages to these same people (family members) before.
>>>>>>> They are on T-Mobile or Verison. Support at Cingular says that they
>>>>>>> have traced the messages and says that they make it through some 3rd
>>>>>>> party company that routes messages between companies.
>>>>>>>
>>>>>>> I have done a MASTER RESET on my phone, and still no change.
>>>>>>>
>>>>>>> Any suggestions?
>>>>>> 1. Make sure you're using full international addressing.
>>>>>> 2. Make sure to use cell phone numbers, not non-cell numbers.
>>>>>> 3. Try replying to messages sent to you by those people.
>>>>> Thanks for the suggestions. The messages that are being lost are to
>>>>> family members who I have sent messages to in the past -- from the same
>>>>> phonebook entries.
>>>> Out of curiosity, why ask for suggestions if you're not at least willing
>>>> to try them?
>>

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>